Here are just a few of the many good things our customers have had to say about us:
"Thanks for the excellent service. I received the filters today. It seems
nowadays people do not hesitate to complain but never take the time to say
job well done. So here you go, job well done, keep up the great customer
service. It is a treat to do business with you. We have a mechanical
division at our office and I will make sure they hear about your high
quality of service.
Roy Sherman (Toronto, ON)
"We received our package of filters and DAX cleaner today (Thursday).
Your prompt acknowledgement to my order on Monday was great. But the
most amazing thing was the second E-Mail not more than an hour or two
later indicating my order was shipped! I fully expected a duplicate
acknowledgement and not a shipment notice. What can one say ... Great
Service and knowledgeable information when I called. Thank you and
needless to say, we are hooked on you."
Peter & Deanna (READING, PA)
"Wow. I received it the day after I ordered it. Excellent service. Saved me from running all over town.
Harvie (MISSISSAUGA, ON)
"Got the order on Monday. Filters fit perfectly. Thank you for great
service. I have been looking for a new furnace filter for weeks.
Vance (TORONTO, ON)
"Thank you Gina for that information. I appreciate your honesty."
"I just made a purchase through your web site June 25, 2002 @ 1:00 p.m. I
found it easy to order online and your web site is quite informative.
Valerio (TORONTO, ON)
You provided excellent customer service the first time I ordered from you and again this time.
I had misplaced my invoice and discarded my old filter. You e-mailed the info I needed promptly.
I work in the customer service industry and know that it is rare to find service like this.
Kelly (PARMA HTS, OH)
"Parcel received in good order and time frame.
Thank you for your excellent service!"
Karen T. (Woodbridge, ON)
Filters arrived before 3:00 pm today. Thank you for the excellent service.
John (Beamsville, ON)